Greetings from Chief Rick Hanson
It's my privilege to welcome you to the 17th annual Calgary Negotiation Seminar. The Calgary Police Service is once again pleased to be co-sponsoring this event with our close partners, the Southern Alberta District RCMP.
I've heard crisis negotiators described as having black belts in dialog. I couldn't agree more. I have the greatest of respect for those who can subdue a situation through communication and patience.
We know from personal experience in Calgary, that our negotiators have successfully resolved crisis situations by prolonging discussions long enough to prevent major tragedies. In each case, negotiators were vital elements in the Service's response, allowing other resources to ready themselves.
The skills of a negotiator have never before been so important.
My sincerest thanks to all of the presenters who are sharing their experiences and expertise, and to you, the negotiators, for everything you do every day.
Thank you.
Rick Hanson
CHIEF OF POLICE
CALGARY POLICE SERVICE
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